We are looking for a Workshop Controller to be responsible for ensuring service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality. Ensuring maximum productivity in the workshop, to liaise between Service and the Technicians to ensure that all required work is actioned effectively and efficiently, keeping the customers’ expectations top of mind you should be driven by exceeding targets and motivating the team.
Monitor Progress of repairs and service and communicate to service advisor of any delays
- Check capacity in the workshop based on any additional work requirements
- Ensure that quality checks are carried out as per Rybrook and MINI guidelines
- Monitor and give feedback on Technicians quality and efficiency
- Allocate work to qualified technician